Clearing House Rejection
AnsweredA have one Ct with whom all claims are rejected at the clearing house level. Payer says claims are valid but they are not receiving them. I have verified payer ID, address, CPT, etc.
How do I get clarification?
-
Hi David, I've created a help request on your behalf so a member of our Insurance Team can further assist you. In the future, if you'd like us to investigate specific claims in your account, please submit a Help Request from your SimplePractice account. Click on the "?" icon to the bottom right > Get Help > Ask Question > Contact Support > Email. You can also click here to submit a Help Request.
-
I have several claims rejected at the clearinghouse level. And I'm not sure what to do about it. All claims for these patients have been paid in the past without a problem. I didn't change anything, so it is confusing. This is what is reported back:
"Acknowledgement / Rejected for relational field in error. (A8) Duplicate Submission Note: use only at the information receiver level in the Health Care Claim Acknowledgement transaction. (746)"
I have seen no reference to these codes in the help materials.
Thank you,
Please sign in to leave a comment.
Comments
2 comments