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Insurance Not in Simple Practice

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Brett Judd

When trying to put in an insurance payment I found that the specific company (DMBA - Deseret Mutual Benefit Providers) was not in the list of companies to put the claim under. I am wondering if there is an option to manually add a new insurance group. Is this a possibility?

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  • Rana Jackson

    I have this question too- for Bright Health in North Carolina- a new plan on the ACA Marketplace.

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  • Gillian

    Hi Brett and Rana, you can add an insurance payer to SimplePractice via Settings > Insurance Payers > Add Payer. Please note that this will allow you to create and download claims for the payer, but will not enable you to electronically submit claims through SimplePractice. 

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  • Rana Jackson

    Gillian- In my instance Bright Health in other states is listed (like Bright Health of Alabama). Can Simple Practice add Bright Health of North Carolina so I may utilize SP for billing?

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  • Ruth

    Hi Rana, you'll want to reach out to our Insurance Team to see if they can create a connection with this payer. Use the ? icon in your account > Get Help function to submit an email help request! Here's more on how to email us for further assistance: https://support.simplepractice.com/hc/en-us/articles/360002795252 

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