Priority Partners MCO

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Jawann Wills

• February 26, 2021 03:39

I am not able to see this payer on thie list.  How do i verify eligibility? I believe priority partners should be on the list already, can you confirm or call me and walk me through it?

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  Ruth

  • April 06, 2021 17:09

  Hi Jawann, you'll want to verify eligibility by contacting the insurance payer directly. Ask the client for a front and back copy of their insurance card, you'll see the Provider number on the back of the card. Also, you'll want to search for and add this insurance payer by it's Payer ID in your client's file > Edit > Billing and Insurance > Insurance Information section. Here's more on Adding an Insurance Payer and Selecting the Correct Payer ID. Our Insurance Team can certainly go over how to bill insurance for your client specifically if you reach out to them by submitting an email help request. Use the ? icon in your account > Get Help function, toggle through the options to submit an email help request! Here's more on how to email us for further assistance: https://support.simplepractice.com/hc/en-us/articles/360002795252 

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