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How to delete clients and sessions on unbilled appointments/submit claims page?

Comments

10 comments

  • Nikki Stromlund

    I have this problem as well and am interested in an answer.

     

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  • Susan Splitt

    My office partner and I both have this problem.  Wondering why Simple Practice isn't responding to anyone yet.  I've tried recording payments as received and the claim still shows up, just with a zero amount due.

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  • RITA DE CASSIA SILVA

    I don't think they have an answer. But at least as a courtesy. Let's ask them again?

    I have clients on that unbilled paged who even passed away.

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  • Elizabeth Williams

    Same problem, I will be using a third party biller and these will continue to build as time goes on, confusing everyone involved. I would like a way to be able to delete these out of that list as needed, if possible.

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  • RITA DE CASSIA SILVA

    At least, as a courtesy, Simple Practice should be answering these questions. It is clear that we all have the same complaint.

    So, why no answer ????

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  • stacy covington

    Yes!!  New client pages. How bout answer question from old one

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  • Dawn Swalander

    Did anyone ever figure out 'how to' clear UNBILLED that is PIF?? 

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  • Lisa Barnes

    Same problem here  I need to get rid of them too

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  • Amanda Spriggs

    I had the same issue. They addressed how to delete clients in this other thread: https://support.simplepractice.com/hc/en-us/community/posts/360077408011-Delete-a-client

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  • Kimberly Fredericks

    Sadly, the only thing you can do is delete the entire appointment or it will keep repopulating under the claims page.  Because the person is listed as insurance, if you try to not create a claim it won't let you unless you delete the entire appointment.  SP really needs to fix this.  I am transitioning from having had someone billing to doing it myself and it has been a time consuming mess for this reason.

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