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client secure message and text

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Amy Fifield

Is there a way to send a secure message to client text versus their email?

 

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6 comments

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  • Peggy Giglio

    I have the same question. Thanks!

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  • McKenzie Smith

    I would also like to know this.

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  • Eric Ruffing

    Same question here. Thanks.

     

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  • Caroline Upchurch, Graduate Practicum Student

    I had the same question- interested to know if this is something SP can enable.

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  • Michelle Avery Ferguson

    I would also like to know this.  And would like know if I as a therapist could get a notification via text when I have a secure message.

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  • Ayelette

    Hi everyone,

    We do not currently offer a way to send Client Portal messages through text rather than through email.

    However, we love feedback and ideas for ways to advance the platform, and if you have a moment I encourage you to vote or add your comment to the Secure Messaging Sends Text with Link to Client Portal idea which has been added to our Ideas and Suggestions board. When you vote or comment on this post, you'll automatically receive our status updates on this feature.

    For some background, posting and commenting on our Ideas & Suggestions Board means that members of our Product Team, as well as all members of our Community, have transparent access to review your suggestion. This board is one of our most important resources for understanding which features will have the most value for our community. If you're curious, here's more information about how a customer idea can become a SimplePractice feature: Customer feedback: How a customer idea can become a feature in SimplePractice.

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