Superbills not being e-mailed

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Lisa Crilley

• March 01, 2021 19:49

Hi,

I have SP set up to generate monthly superbills and e-mail to patients however none are being sent.

Please advise.

Thank you.

Best,

Lisa

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• 

  Ayelette

  • March 28, 2021 22:15

  Hi Lisa,

  I see that my colleague Nick was able to review your settings and provide assistance on this issue.

  For future reference, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

  Although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. We appreciate you acting as resources for each other in the meantime.

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