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Billing insurances that are not on the Eligible list

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  • Ayelette

    Hi Susan,

    If you have looked for a payer on the Settings > Insurance > All Payers list and we do not have a connection with that payer for claim filing, you may manually add the payer to your list by clicking Add Insurance Payer.

    Note that any insurance payer you manually add won't be available for online claim filing or for receiving electronic payment reports, however you will be able to create and download claims to file them outside of SimplePractice and to enter insurance payments manually to keep your client's insurance billing up-to-date.

    To learn more, feel free to check out these Help Center resources:

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