How to recover a note

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Ryan Bradley

• February 26, 2021 17:39

Is there a way to recover a note that wasn't saved? 

 

A note was typed and then the browser closed before it was saved. Is there an autosave or a way to recover the note? 

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  Gillian

  • March 01, 2021 22:22

  Hi Ryan, unfortunately, SimplePractice cannot recover a note that hasn't been saved.

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  Cheri L. Riley

  • November 22, 2021 01:36

  It was saving for me until the end of last week. Why?

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  Lindsay Smith

  • September 29, 2022 16:10

  I've had the same issue and would love to understand how it can be there, be there, be there, and then be gone.

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  Kristine Chapleau

  • August 10, 2024 01:25

  At least a dozen times, I've started an intake note and when I go back to finish it, the note has re-set.  Not only is it blank, I have to choose the note format.  I press that "save" button like a rat in a Skinner box and it still re-sets.  I have contacted SimplePractice and they have not provided a satisfactory answer.  I've noticed that it's almost always the intake note that gets deleted.  Perhaps a better question to ask would be "how does someone intentionally re-set a progress note?"  

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