V card payments from insurance companies

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Jill Camm

• March 01, 2021 12:25

I have been seeing an increase in V cards from insurance companies and the SP platform does not support this.  You cannot process the payments in this format without many, many steps and I don't have time for that.  Anyone having the same problem?  Any ideas?

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  Ruth

  • April 06, 2021 17:22

  Hi Jill, you can create a fake client to exclusively process VCard payments through, instead of messing up your existing clients' billing. Another option is to process them outside of SimplePractice, or to contact the insurance payer to ask for Check payments or electronic fund transfers. 

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  Jeffrey Raich

  • April 18, 2022 14:52

  Simple Practice is clearly unprepared to handle this. It's a lengthy, messy process that messes with accounting. Instead of working on things like searching for clients by phone number, why not fix real issues, like the entire back-end of the software. The accounting portion is an accountant's nightmare. 

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  Jill Camm

  • April 18, 2022 16:48

  I would like to see that happen as well.

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  Brittany Nelsen

  • August 31, 2022 21:38

  I am still struggling to find a solution. I previously was able to balance the charge by adding a negative cash payment, but now this option is no longer available either.  Has then been any progress on a solution?

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  Jarrod Decter, Psy D

  • October 26, 2022 22:28

  In this day of technology, the V card is a distater with SP.  Get it together, or I am going to be forced to leave.

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