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Telehealth and Address

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  • Ruth

    Hi Tamara, you'll want to contact the insurance payers directly to make sure you can file OON claims online. You might have to provide your information to them in advance so they recognize that you're allowed to submit OON claims for your client. If the insurance payer requires you to submit an enrollment through SimplePractice, you may need to print out the prepared claim and mail it instead. You can also create a Superbill for your client to submit and receive direct reimbursement from their insurance payer. For more information, check out this guide: https://support.simplepractice.com/hc/en-us/articles/209755893-Out-of-network-electronic-claim-filing

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