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Why did I receive a message that my online payment account was overdrawn? My account connected to stripe is not and has not been overdrawn



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  • Ayelette

    Hi Felcia,

    I see that my colleague Brad was able to review your account and provide assistance on this issue.

    For future reference, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

    Although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. We appreciate you acting as resources for each other in the meantime.

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