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  • Ayelette

    Hi Abby,

    A superbill can reflect that an appointment was conducted via Telehealth in the following two ways:

    • If the appointment's Location is set to Telehealth + the Telehealth Office Location (on your Settings > My Practice > Locations page) is set to the 11-Telehealth Insurance place of service code, this code will appear on the superbill. To learn about modifying Office Location settings, feel free to check out this Help Center guide: Adding office locations.
    • If you have enabled modifiers for your practice, and the CPT code on the appointment has a modifier listed, this CPT code modifier will appear on your superbill. To learn more about using modifiers, feel free to check out this Help Center guide: How do I add modifiers to my claims?

    If you'd like us to review a specific superbill, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

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