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How do you enter self-pay write-offs so that the amount written off does not show up as an uninvoiced amount?



  • janelle oconnor

    I am having this issue as well.  There seems to be a glitch in the new billing system.  It is not registering any of my cc payments to the client's account.  All of the sessions appear to be unpaid.

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  • Amanda Goodrich

    I am having this issue as well. I would like a way to write-off an amount for a service for self pay clients who pay by cc that does not appear to be uninvoiced. please let me know if there is a way to do this. Thank you!

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  • Laurence Saul

    I'm also needing to do a writeoff for bad debt. There doesn't appear to be a way to do this for self pay patients? Has anyone come up with a workaround?

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