I want to enter my write-offs for self-pay clients (when I offer them a prompt-pay discount). When I go to the client's billing page and enter the write off according to the directions, the amount written off automatically shows up as an "uninvoiced" amount. Is this normal? If my clients have paid all that they are supposed to pay, I don't want any amount to show as uninvoiced or owed.
According to other posts, I see that there is no way to automatically create write-offs for custom amounts for self-pay clients. This seems to be a feature that is badly needed.
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