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Insurance Changing from Accepted to Paid

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  • Ayelette

    Hi Teresa,

    We'd be happy to help with this.

    Because this is specific to your account, if you're still experiencing any issues, please reach out to us through the blue question mark > Get Help option on the lower right of your SimplePractice account so that we can provide account-specific guidance.

    For future reference, although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform, and we appreciate you acting as resources for one other. The quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests. You can also reach us on our Live Chat feature, offered Monday - Friday, 6am - 7pm PT with a few exceptions for company meetings (you can view the full Live Chat details here).

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