problems getting paid by Anthem BCBS
Answered
I have two BCBS claims denied, apparently for "required modifier is missing." These same patients' claims paid before with no modifiers, nor have I used modifiers with any of my other BCBS clients. I've found it impossible to get to speak to an Anthem BCBS Benefits person. Has anyone else had either of these problems? Any solutions?
-
Hi everyone,
For information on how a payer may be changing the information they need to reimburse a claim, we recommend checking with the payer directly.
For guidance on adding modifiers to your claims, feel free to check out this Help Center guide: How do I add modifiers to my claims?
To look for a payer ID, you may go to Settings > Insurance > All Payers and search for the payer's name. For more information, I recommend reviewing this resource: Adding insurance payers and selecting the correct payer ID.
If you would like additional guidance related to your account, the quickest way to reach us is by clicking the blue question mark icon > Get Help option on the lower right of your SimplePractice account, and we'd be glad to work with you. For future reference, although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform, and we appreciate you acting as resources for one other.
Post is closed for comments.
Comments
3 comments