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Not able to customize Monarch profile for other clinician

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2 comments

  • Michelle Inauen

    Yes, that is correct. I had to ask the counselors to do that. When I actually offered them the services of that I would create their profiles. 

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  • Ayelette

    Hi Maria,

    We'd be happy to help with this. I’ve created a help request on your behalf so that a member of our Success team can reach out to you for more information and to provide guidance.

    For future reference, although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. The quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests. You can also reach us on our Live Chat feature, offered Monday - Friday, 6am - 7pm PT with a few exceptions for company meetings (you can view the full Live Chat details here). 

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