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Printing a secondary claim to mail when physical EOB is required.



1 comment

  • Ayelette

    Hi Carolyn,

    Thank you for reaching out directly to our team. I see that my colleague Wesley was able to provide assistance.

    For everyone's reference, there is not a way to include an attachment such as on EOB when filing a claim through SimplePractice, however not all payers require attachments.

    For future reference, although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. The quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests. You can also reach us on our Live Chat feature, offered Monday - Friday, 6am - 7pm PT with a few exceptions for company meetings (you can view the full Live Chat details here).

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