Hello Simple Practice Team--please respond on Medicare prob

Hi. Medicare is rejecting my EDI application because, they say, they did not receive the full application from Elligible. Can someone from SP please contact me to discuss this? This is a very time sensitive issue for my practice, and my business decision to switch to using SP for billing hinges on being able to work through problems. 

Looking forward to contact soon, 

Gay Gragson, LCSW