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  • Ayelette

    Hi Robert,

    We'd be happy to help with this. Because this is specific to your account, I’ve created a help request on your behalf so that a member of our Success team can reach out to you for more information and to provide account-specific guidance.
     
    For future reference, the quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests. You're also welcome to reach us on our Live Chat feature, offered Monday - Friday, 6am - 7pm PT (learn more here).
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