A patient requested that I go back and use a different insurance (for which I in network) for a few months of previous sessions. He previously paid for these sessions out of pocket and I generated superbills for him to obtain out-of-network benefits. Now that he wants to use his BCBS, I went back to edit the sessions and change from self-pay to insurance, but saw a message saying that I could not edit the sessions because a superbill has been created. Can you let me know why this is the case, and whether there is a work around that would allow me to edit the session and bill BCBS in network.
As a secondary issue, the patient said that I will need to attach some .pdfs of Explanation of Benefit forms to some of the claims. Is this possible to do using simplepractice?
Post is closed for comments.