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Cannot edit session billing info because a superbill was already created

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2 comments

  • Bridget Bertrand

    For other reasons I have dealt with updating super bills, I just delete and start over. 

    Good luck!

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  • Ayelette

    Hi Robert,

    Bridget's guidance is exactly right.

    If you need to edit an appointment's billing after a superbill has been created, you may delete the superbill by clicking Delete on the top right > update the appointment's billing > Recreate the superbill if needed.

    To learn more about editing the billing for past appointments, feel free to check out this Help Center guide: Appointment level billing changes.

    For future reference, although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform, and we appreciate you acting as resources for one other. The quickest way to get support for account-specific questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests. You can also reach us on our Live Chat feature, offered Monday - Friday, 6am - 7pm PT with a few exceptions for company meetings (you can view the full Live Chat details here).

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