Copay no longer is showing

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Mary K. Sebung

• April 06, 2021 21:58

I agree.  This new billing page makes it impossible to see if the copay has been paid.  I hope you guys will get this fixed asap.

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  Thomas A. Ballis

  • April 14, 2021 13:01

  In order to see if copays from the past and current, I have to create an invoice, which is taking a great deal of time in the day. Please fix ASAP!

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  Krista Ridley

  • April 24, 2021 16:45

  same issue. Please help so copays can be attributed and I can see where they are attributed

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  Regina Pereira

  • April 26, 2021 20:19

  Same issue as the above 3 comments...Would like to see the copays paid on new billing page.  Not happy with the New "so called" improvements!!!

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  Ayelette

  • May 23, 2021 23:55

  Hi everyone,

  On the new Billing page, you can view the Paid or Unpaid status of the client's copay by reviewing the Client column.

  

  To review or edit individual payments, click Billable Items > Transactions.

  

  To learn more, feel free to check out this Help Center guide: Using the client Billing Overview page.

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