With the old Billing System, was able to fix these discrepancies but with the new I am at a loss. So I have a client that her billing record shows a 100.00 credit that was not actually paid. Invoice says so, but when checking her record and my bank record, the payment was not completed. When I actually billed her card, now the record shows a payment but it shows she still has a 100.00 credit which is false. How do I fix it so that the client amount paid actually reflects what she paid, no credit?
Post is closed for comments.