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Client already has a Simple Practice Account for her Son

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1 comment

  • Sonny Saltalamachia

    Hello, 

    I've had this problem. It's the e-mail address that caused the issue for me.  
    Client needs to have a different e-mail than the Contact (Parent). So she and her son need their own separate e-mails so they can each access the client portal, via their e-mail. This also allows you to send them different documentation should that need arise. 

     

    I hope this helps... 

     

    Sonny 

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