Skip to main content

Client already has a Simple Practice Account for her Son


1 comment

  • Sonny Saltalamachia


    I've had this problem. It's the e-mail address that caused the issue for me.  
    Client needs to have a different e-mail than the Contact (Parent). So she and her son need their own separate e-mails so they can each access the client portal, via their e-mail. This also allows you to send them different documentation should that need arise. 


    I hope this helps... 



    Comment actions Permalink

Please sign in to leave a comment.