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504 error

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  • Ruth

    Hi Alicia, there was a momentary outage that affected claims submissions on 5/1/2021. This issue was resolved on 5/3/2021. Please go ahead and resubmit claims and they should go through! If you're still unable to submit claims, please reach out to our Insurance Team. Use the ? icon in your account > Get Help function to submit an email help request! Here's more on how to email us for further investigation: https://support.simplepractice.com/hc/en-us/articles/360002795252 .

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