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Client credit card charges

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  • Ayelette

    Hi James,

    After your Online Payments account has been verified, you can customize the descriptor that your clients see on their statements. Your current Statement descriptor appears on your Settings > Billing and Services > Online Payments page > under Business details. To learn more, you may review this Help Center resource: What information can I change after my account has been verified?

    If you would like to change the Statement descriptor, feel free to reach out to us by clicking the blue question mark icon > Get Help on the lower right of your SimplePractice account. For more information on submitting help requests, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests.

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