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  • Official comment

    Hi Jacqueline,

    SimplePractice does not have any insight into payer reimbursements because we do not partake in the transfer of funds. After the claim is submitted within SimplePractice, you should be paid as you have been prior to using SimplePractice either by a check in the mail or a direct deposit through a electronic fund transfer (EFT).

    Please reach out to the payer directly if you are not being paid accordingly. 

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  • Samuel Snider

    Hi I am brand new to simple practice. My client says paid on the website, but it has never come through to my bank, but I am not sure If i just accidently said it was paid, but no card was actually charged or if it only says paid once a card has been charged.

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  • Kindall C. Tyson

    I receive all of my insurance payout; however,  have not received client payouts to my bank account. 

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  • Mary Hawk

    This is my third attempt at trying to get information on how to get my payouts. First, it said I wasn't verified.  Now it says I'm verified and the payout has happened.  But I don't see anything in my bank account. Please let me know how I can get paid. 

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