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Write-Offs do not update on deductible-only claims

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4 comments

  • Alexander D. Lodge

    This would be extremely helpful, thank you for advocating for this Brian.

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  • Julia Howe

    Thanks for bringing this up, Brian! I agree that it would be a very helpful feature. I'll follow this thread and look forward to SP's response.

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  • Brittany R. Gold

    Yes, I am just noticing that too - hadn't been an issue previously with my deductible clients.  Hoping there is a fix soon as it complicates things tremendously! 

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  • Ayelette

    Hi everyone,

    While there is not currently a way to have write-off-only insurance payments automatically generate in your account for claims marked Deductible, I understand how this would be helpful for your practices.

    We're always evaluating which features will bring the most value to our customers. As part of this effort, we've created an Ideas & Suggestions Board where our customers can share the features that they'd like to see. When you post, vote, or comment on the ideas on this board, it means that members of our Product Team, as well as all members of our Community, have transparent access to review your suggestion. This board is one of our most important resources for understanding which features will have the most value for our community.

    If you have a moment, I encourage you to vote or add your comment to the Automatically add Write-Offs for deductible claims idea which has been added to this board. When you vote or comment on this post, you'll automatically receive our status updates on this feature. 

    If you're curious, here's more information about how a customer idea can become a SimplePractice feature: Customer feedback: How a customer idea can become a feature in SimplePractice.

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