Security Breach

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Ellen R. Caringer, Ph.D.

• June 18, 2021 16:38

I've been told by apple I've had a security breach and it included my password for simple practice. How do I change my password?

 

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  Ayelette

  • June 19, 2021 18:20

  Hi Ellen,

  I can definitely help with this.

  Here's how you can change your SimplePractice password:

  1. Go to Settings > My Profile > scroll to the Change Password section at the bottom of the page.
  2. Enter your new password in the New Password and Confirm New Password fields.
  3. Enter your existing password in the Enter current password to save field.
  4. Click Save Information.

  

  For future reference, although we're periodically monitoring the Community Forum, this is also a place for customers to exchange ideas and engage with one another on how to best use our platform. The quickest way to get support is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account.

  For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests. You can also reach us on our Live Chat feature, offered Monday - Friday, 6am - 7pm PT with a few exceptions for company meetings (you can view the full Live Chat details here).

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