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BOX 41 CMS 1500

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  • Ayelette

    Hi Tera,

    Thank you for reaching out directly to our team. I see that my colleague Rachel is working with you.

    For everyone's general reference, note there is no box 41 on the official CMS1500 claim form. Box 41 will be equivalent to box 24 on the claim form. In many cases, when box 24 is reported as empty this is due to common claim filing procedures. Specifically, if box 24 and box 33 have identical information, box 24 is removed as the payer considers this information unneeded. When box 24 is removed and the claim is returned, it typically indicates that the payer is expecting different information in box 33.

    For future reference, note that the quickest way to get support for claim denial questions is to send us a help request by clicking the blue question mark > Get Help option on the lower right of your SimplePractice account. For more details, feel free to check out this Help Center guide: Logging in to SimplePractice and submitting help requests. You can also reach us on our Live Chat feature, offered Monday - Friday, 6am - 7pm PT with a few exceptions for company meetings (you can view the full Live Chat details here).

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