Good morning. My Aetna claim was denied because I used the option "Telehealth: 02". I spoke with the provider services and they said that I should use place of service: "GT" or "95". Both options are not available on the platform. Are you able to add this as an option or provide the option to input another service code (your own) if the one you are looking for is not available please? There are several Aetna patients that I am not getting paid for due to this and I have to submit all of the clams all over again. So frustrating! Please help. Thank you.
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