Chrome Browser Issues - it is now fixed for me but WTF SimplePractice???

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Annie LaVerdure-Weller

• July 08, 2021 18:11
• Edited

My Chrome browser is up to date on both computers and it is telling me I need to update to the newest version which both of my computers are up to date. See below. 

Google Chrome is up to date

Version 91.0.4472.114 (Official Build) (x86_64)

 

How do I fix this problem?

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  Erik Newman

  • July 08, 2021 16:58

  I'm having the same issue on both Chrome and Safari. SP, please help!

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  Alexis Elias-Spohn

  • July 08, 2021 17:01
  • Edited

  Yes, I am having the same issue.

  I am using: Version 91.0.4472.114 (Official Build) (x86_64)

   

  Also, if it is helpful, I am using MacOS 10.15.3

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  Ashley Turner

  • July 08, 2021 17:01

  Having same issue as well

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  Monica Hicks

  • July 08, 2021 17:04
  • Edited

  Having same issue! I've downloaded all suggested browsers only to continue to get the error.

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  Kearin Miller

  • July 08, 2021 17:02

  Im having same issue on chrome and edge

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  Jennifer H. Korb

  • July 08, 2021 17:02

  Same here Safari and Chrome on Mac and on iphone.  Can't even log in to contact support via chat

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  Klara Pennachio

  • July 08, 2021 17:03

  I am having the same issue.

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  William Somerville

  • July 08, 2021 17:03

  I'm having the same issue

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  Jazmin Duenas

  • July 08, 2021 17:03

  I am having the same issues as above ^. I am also using version 91.0.4472.124 (Official Build) (64-bit). Please advice. 

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  Bryce Giron Mathern

  • July 08, 2021 17:03

  I'm having the same issue. Where is Simple Practice support?

   

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  Lindsay Clendaniel

  • July 08, 2021 17:03

  Same issue here! Hope this is resolved soon so we can see our clients!

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  Jaimie Kroot

  • July 08, 2021 17:05

  Same

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  Jennie Sharf

  • July 08, 2021 17:05

  Same!

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  Samuel P. Bryant

  • July 08, 2021 17:05

  Having the same issue and we have appointments going on right now. Phone support would really help right now as its clearly a widespread issue.

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  Rob Kantner

  • July 08, 2021 17:05

  Same issue here. Have tried on all devices and all browsers. I use Chrome and my Chrome is up to date, same with Firefox. Our therapists can't sign in to see their calendar!!

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  Andrea Heileman

  • July 08, 2021 17:05

  Same.  Chrome. 

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  Zach Rotfus

  • July 08, 2021 17:05

  Same issue here!

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  Lindsay Clendaniel

  • July 08, 2021 17:06

  To everyone: The app seems to be working so I will be using it to see clients for now.  Hope this is resolved soon!

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  Samuel P. Bryant

  • July 08, 2021 17:06

  We tried to log in using firefox and it still was not working, not just a chrome issue.

   

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  Krysteena Wilson

  • July 08, 2021 17:07

  Same issue here!

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  Hannah Enright

  • July 08, 2021 17:08

  Same issue with version 91. of Chrome installed

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  Brittany Speed

  • July 08, 2021 17:09

  I am having the same issue. Was working perfectly this morning, and now unable to sign-in or access the portal on my computer. Confirmed that my browser is up to date despite simple practice error message. 

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  April Gagne

  • July 08, 2021 17:10

  Also having this issue and client was not able to connect either.

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  Katherine Glaves

  • July 08, 2021 17:11

  ME too!  What the heck?

   

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  Yolanda Nard

  • July 08, 2021 17:11

  I am having the same issue. Why isn't there a simple practice number to contact? 

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  Amanda Sherry

  • July 08, 2021 17:12

  SAME ISSUE

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  Lynn Raine

  • July 08, 2021 17:13

  Me too! Glad that I am not the only one.

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  Jason Hartz

  • July 08, 2021 17:13

  We are too.  Our providers are down.

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  Deanna Nichols

  • July 08, 2021 17:13

  Same issue....help please??

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  Karin Lewis

  • July 08, 2021 17:14

  This is happening to me and my practice clinician accounts! I am on the most up to operating systems and browser.

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