Skip to main content

Unlocking notes

Answered

Comments

4 comments

  • Sara

    Hi Andrea,

    I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you since this issue may require some investigating into your account.

    Comment actions Permalink
  • Andrea Tackore

    Thank you!

     

    Comment actions Permalink
  • Lauren Barris

    Hi there, I am having a similar problem. While I am able to unlock my own notes, I am not able to unlock my supervisees' notes once we have both signed them and locked it. Is there a way to make this possible?

    Comment actions Permalink
  • Sara

    Hi Lauren,

    I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you and assist with this.

    Comment actions Permalink

Post is closed for comments.