I have now gotten two emails with the subject:
"Please call or email your provider directly - Re: Help"
and in the email body it says:
##- Please type your reply above this line -##
This is an unmonitored email address that is used to deliver automatic notifications and cannot be used to contact your provider. Call or email your provider directly using the contact information they have shared with you.
This email is a service from SimplePractice Customer Success. Delivered by Zendesk"
Why am I getting this? None of my clients have requested help, so I am confused as to why I am receiving this email. I went through and searched for why I might be getting it in the community forum and I can't find anything.
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