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Credit Card Processing fee

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3 comments

  • Sara

    Hi Courtney,

    The reason that the $0.11 is is being removed from the total is because the $3.84 is included in the total which contributes to the fee amount. The total on the invoice that the client is being charged for is $120 + $3.84 = $123.84. Then, subtracting $0.30 from that is $123.54 and subtracting 2.95% is then $119.89.

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  • Courtney Bedford

    Thanks for responding Sara. So based on the information you put above, how do I avoid losing these few cents without charging my client twice (once for the $120 and separately for $3.84). I have them on different lines in the invoice currently but still running into the issue above. 

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  • Sara

    Hi Courtney,

    At the time, these are currently our only options to charging your client the Stripe fee:

    • Some of our customers create a product for "credit card fee" and then add the line items to their invoices: Adding a credit card processing fee to invoice.
    • Some customers offer discounts or incentives to pay in cash.
    • Others write-off or deduct the credit card fees.

    Since this is the case, there is no way to avoid losing that few cents by choosing the workflow that you are currently using and these are the only recommendations that we have at this time.

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