I need help. I received a disputed charge from a client that is inactive, and I have not seen for 6 months. This client disputed a charge of mine 2 months ago. I spent the time disputing the charge, giving the receipt paid, the invoice, the signed agreement to pay services form, the signed discloser etc. The client received the money back and Simple Practice charged me $15. How can Simple Practice allow this to happen? I have asked for an email back from Simple Practice ( would prefer a phone call ). Anyone have help with this situation?
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