When switching from insurance to self-pay-sliding scale fee in a client’s account (due to loss of insurance, etc) do you update the new sliding scale fee under psychotherapy fee or do you keep your regular fee and account for the new fee as a write off. Not sure of what’s appropriate or what I should do? I assumed that I just updated the client's billing page by selecting self-pay then adding the new self-pay rate. However, I noticed that it gave you two options. The other option being that I kept the regular fee in the box for psychotherapy session fee and then I noticed that there is a "write off box" which I assume means to add the amount adjusted based on the new sliding scale fee. I'm not entirely sure of the difference or why one person would choose one option over the other. I asked the billing support and they recommended I reach out to the community. Any thoughts? Thanks!
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