Group Telehealth Session
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We are looking to conduct group telehealth therapy. From what I've read we can manually send the same link out to the members of our clients part of telehealth group therapy. My follow up question is - is there a limit to how many people can join the telehealth link to group therapy. For reference, we are considering hosting a group therapy up to six clients to one link. Can someone help me understand further?
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Hi Julia,
While we are thoughtfully exploring formal support for larger group sessions, if you do need to hold a group Telehealth appointment for more than 2 clients in the meantime, we have an alternative workflow you can try:
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Create a new client in the system. Name the client something that will help you identify which particular group this is, such as “Group X” (the “X” can be an identifying word). We do not recommend identifying this group using a single person’s PHI.
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Create a Telehealth appointment with “Group X” selected as the client.
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Share the unique link from this group Telehealth appointment to each client in the group manually.
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Larger group Telehealth sessions are currently limited to 16 total participants (15 participants + the clinician hosting the Telehealth appointment).
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Explain to the clients in the group that they must be careful not to share the link with others.
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If you also see a member of the group individually as a client, be sure to explain to that client that they’ll need to use the link attached to their individual appointments for their one-on-one sessions.
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For every future appointment you have with this particular group, you’ll have to manually share the unique link to each individual before the appointment.
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You’ll need to repeat these steps each time you create a new group.
Please also note that SimplePractice does not officially endorse this alternative workflow, and our team is unable to help troubleshoot issues for any group Telehealth appointments at this time. Additionally, we assume no liability or responsibility for managing these group links should you choose to create them.
While I don’t yet have an ETA for you on when we’ll be releasing official support for group Telehealth appointments, we are actively working on it and we know it’s important. We’ll definitely keep you and the rest of our SimplePractice community updated on the status of this new feature as we continue to make progress.
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Hi Sara,
Thank you for your detailed response. This helps us gain a better understanding of how we can navigate group telehealth sessions. As a follow up question, do we have to create a separate profile for each group member and manually upload the therapy notes to each profile OR can all clients be under one profile name with one therapy note uploaded? Please let me know if this is unclear.
Thanks!
Julia
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Hi Julia,
This depends on how you want to house the notes for the clients in the group. Either you can create individual clients for everyone in the group and then have individual notes for each client, or one note for the group client and enter in all of the individual clients information into the one note.
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Hi Sara,
All of our group members also have individual profiles in Simple Practice. What would happen if I added all the group members as contacts in the group profile? This way SP would send the group links for me if I gave them all portal access on the group profile. My main question is if the contacts would be able to see who the other contacts are for the group profile when they login to the client portal?
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