Telehealth/ Virtual Office Space

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APRIL W. JACKSON

• September 15, 2021 16:51

I recently gave up physical office and am exclusively offering telehealth, however I still need an address for insurance forms. My P.O. Box will not work. I'm wondering what other therapists are doing with regard to this issue.  

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  Monira Hallaway

  • September 15, 2021 17:27

  I switched from a USPS PO Box to a UPS store PO Box that provides a physical address (suite address specifically) which has remedied the problem for me.

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  Ruth

  • September 16, 2021 19:16

  You can go to Settings > My Practice > Locations and hide the physical locations from appearing in the Client Portal and on documentation. Next, you can go to Settings > Billing & Services > Insurance and edit the address listed! 

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