How to add team members that already have Simple Practice accounts?Answered
I am attempting to add team members to my account, but a couple of them apparently already have Simple Practice accounts. How can I also add them to my team without getting the error message?
SimplePractice requires that each user has a unique email address for their account. This means that if a new team member is already using SimplePractice with another group practice, they'll need a unique email address to be added to your team. Either the team member can use a completely different email or an email modifier. Here is a helpful Help Center guide on how to use an email modifier: Adding team members or clients using the same email address.
A clinician can export their data by going to Settings > Data Export. If you would then like for them to upload that information into their group account, you can contact our Customer Success team to assist with the switching process.
Here are some helpful Help Center guides on this process:
Post is closed for comments.