I keep getting a "can not access your camera message".

Answered

Felicia Green

September 21, 2021 20:06

This probably KEEPS happening to me. I have had to use my cell phone for sessions today. This is the third time this year. PLEASE HELP

0

Comments

1 comment

Ruth

September 21, 2021 20:20
Hi Felicia, when you update your browser, or clear your browser cache, you may've undone the camera and microphone access for Telehealth. To enable camera and microphone access again, please follow these instructions: https://support.simplepractice.com/hc/en-us/articles/360001196372-Getting-started-with-Telehealth#enablingyo
0

Comment actions Permalink

Post is closed for comments.