Write-Offs

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Samuel Gray

• October 29, 2021 18:25

Is there a way to write-off a practice product? I would like to clean up client accounts that have not paid. (These practice products are not appointments).

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  Sara

  • October 29, 2021 20:38

  Hi Samuel,

  Yes, you can write off invoices that only include a product. The write off will be entered the same way that it would for an invoice that includes an appointment. Go to the client's Overview page > Billing > click Edit in the box that includes the invoice > add the Write Off amount.

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