Insurance payments

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Joline Coltri

• November 02, 2021 16:37

Hello! A claim was paid and then it seems it was not paid as the money was taken back from BCBS. The claim details still say paid even though the amount is not allocated to the patient account. Anyone come into an issue like this? Please help.

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• 

  Sara

  • November 02, 2021 21:48

  Hi Joline,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you and look into this.

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