Adding a Macro Option to Client Reminders

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Janis Brown

• November 22, 2021 16:55

Is there a way to add the clinician phone number to the macro options in Client Reminders? We would like our clients to be able to reach out to their clinician directly for last minute cancellations, but I am not seeing a way to add this to our messages.

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  Sara

  • November 22, 2021 22:40

  Hi Sarah,

  Currently it is not possible to add a clinician phone number macro, however, we love feedback and ideas for ways to advance the platform and we encourage you to add this to our Ideas and Suggestions board. Keep in mind that you can add a phone number to the reminder email but it will be the same phone number added to every reminder. I recommend in the meantime creating a list in the reminder with the name of each clinician and their phone number as long as you aren't concerned about having the phone numbers of other clinicians provided to all clients.

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