Secondary claim rejections

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Marsha Heitman

• November 22, 2021 22:16

acknowledgment/Returned as unprocessable claim-The claim/encounter has been rejected and has not been entered into the adjudication system. (A3) Missing or invalid information. R CLAIM LEVEL COB INFORMATION INVALID; CLAIM TOTAL CHARGE MINUS CLAIM ADJUSTMENT AMOUNTS MUST EQUAL PAYER PAID AMOUNT WHEN LINE LEVEL ADJUDICATION IS NOT PRESENT FOR THAT PAYER (21)

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  Sara

  • November 22, 2021 22:43

  Hi Marsha,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you and look into this claim rejection.

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