Removing Claims marked as PreparedAnswered
Hi, I have a problem and need help. I have submitted claims via various EAP portals, I create claims to remove them from the Unbilled Appointments list but did not submit them and they are noted as prepared on my Claims page. I have received payments, and have manually entered the insurance payment. I have a few claims that are still showing up as needing to be filed with insurance! How do I clear this out? I have checked and made sure that the "Insurance Paid" + "Client Owes" + "Write-Off" equal the amount billed for each service listed on the claim. But the claim still remains in Claims marked as Prepared.
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