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  • Sara

    Hi Leslie,

    I see that you were able to create a Help Request for this question. If the payment was selected as either a cash, check, or manual credit card payment, you can delete it by going to the client's Overview page > Billing > filter by Transactions > Edit next to the payment > Delete payment. If the payment was added as a stripe credit card payment then you will need to refund the payment by going to Billing > Card Transactions > Refund. If you need more assistance with this, one of our Customer Success team members will be responding to your Help Request shortly.

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