Mobile app

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Peter Vietze

• November 26, 2021 14:23

Mobile app doesn’t work with IOS15

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  Sara

  • November 29, 2021 18:23

  Hi Peter,

  Our SimplePractice app works with iOS 13 and higher, therefore, it will work with iOS 15. I recommend updating your app or deleting and re-downloading it to see if that resolves the issue.

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  David Pickup

  • June 10, 2022 14:36

  I have the latest Samsung flip phone. The app worked before but trying to sign in for days now and it flips to white screen when signing in. no problems signing in on laptop. I've tried deleting and re-downloading but it won't work in the same way described. 

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  Sara

  • June 13, 2022 19:14

  Hi David,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist.

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