Unable to create superbill

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Tracy H. Meyer

• December 03, 2021 15:25

I can't create a Superbill for one client's October appts. It keeps saying there are no billable appts during October, which isn't true. I appreciate any guidance.

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  Sara

  • December 03, 2021 20:56

  Hi Tracy,

  This might be the case if you have already created a superbil for this client for October since only one superbill can be created for a timeframe, however, I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you and look further into this.

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