Stripe Credit Card stating declined

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Machaela Harrell

• December 28, 2021 03:35

Clients' cards are being declined even though the money is on the card. Clients have shown proof of money in their account.  Please advise if Stripe is having issues.

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  Sara

  • December 29, 2021 18:56

  Hi Machaela,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into why this card is being declined.

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