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Secondary insurance claim

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3 comments

  • Sara

    Hi Martha,

    I recommend following the steps in this Help Center guide: https://support.simplepractice.com/hc/en-us/articles/360042545052-Filing-secondary-insurance-claims

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  • Martha Rose

    Thank you Sara. I have already seen that article, but I do not have a secondary claim button option.  The secondary insurance was added after the claim was processed by the primary insurance company. I don't know if that is why it doesn't show up, but it isn't an available option. I am hoping to figure out a way to get it to show, or another option to file a secondary claim.

     

     

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  • Sara

    Hi Martha,

    I see that you were able to create a Help Request and are currently receiving assistance with this.

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