Secondary insurance claim

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Martha Rose

• January 06, 2022 18:03

Secondary insurance was added after primary was billed.  I have added secondary insurance, but have to file secondary insurance claim button.  How do I file a secondary claim?

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  Sara

  • January 06, 2022 20:38

  Hi Martha,

  I recommend following the steps in this Help Center guide: https://support.simplepractice.com/hc/en-us/articles/360042545052-Filing-secondary-insurance-claims

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  Martha Rose

  • January 08, 2022 15:08

  Thank you Sara. I have already seen that article, but I do not have a secondary claim button option.  The secondary insurance was added after the claim was processed by the primary insurance company. I don't know if that is why it doesn't show up, but it isn't an available option. I am hoping to figure out a way to get it to show, or another option to file a secondary claim.

   

   

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  Sara

  • January 12, 2022 21:11

  Hi Martha,

  I see that you were able to create a Help Request and are currently receiving assistance with this.

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